AI voice technology has been moving fast for a while now. But recently, it feels like we‘ve shifted into a completely different gear. We’re not just talking about smoother narration or cleaner text-to-speech anymore. These tools are starting to sound like actual people, with emotions, personalities, and conversational quirks that can genuinely fool you. I wanted to see how far things had come, so I spent the last few weeks testing six of the most advanced AI voice tools available. Not just to see which one’s “best,” but to understand what they can actually do — where they’re useful now, […]

Earlier this year, I was handed an AI-generated content project with a deceptively simple goal: adapt email messages for international audiences. This wasn’t my first time navigating global nuance. With an MBA in International Business and experience working on a global consulting project in Portugal, I’d already seen how messages land differently depending on culture, tone, and language. But this was my first time applying that lens to AI content generation in my MarTech AI role at HubSpot — and it was more complex than expected. We already had an AI-generated email prompt that worked well in English—conversational, friendly, and […]

My son and I were recently watching some AI-generated videos when he suddenly stopped and asked, “Wait… none of these are real?” That pause perfectly sums up where we stand with AI video tools right now. We‘ve reached the point where even a casual viewer has to take a step back and consider if what they’re seeing is real or AI. But, not all tools propel viewers past the uncanny valley. Having spent years in Silicon Valley watching AI startups rise and fall, I‘ve learned that the tech that looks impressive in demos doesn’t always translate to real-world utility. For […]

When generative AI first came out, I was skeptical. While it came up with some good ideas, I saw it more as a novelty than a real copywriting tool. Honestly, I didn’t believe “great” and “on-brand AI copywriting” would ever belong in the same sentence. To be clear, I still see my own brain and approach as a competitive advantage. That hasn’t changed, but two things have shifted: First, AI algorithms have become more advanced and intuitive, making it easier to get better output. Second, I’ve learned how to train AI tools in my voice and perspective consistently enough that […]

Time is money in marketing, so why not use AI workflows to boost productivity? I spoke with some of my colleagues at HubSpot, and they say they’ve found workflows that maximize their productivity, save time, and act as the perfect automated assistant. If you‘re looking for workflows that make your work life easier, you’ve come to the right blog. But before we get into their experiences, let’s dive into the benefits of AI workflow automation. Benefits of Productive AI Workflow Automations A huge benefit of AI workflow automation is that it can act as an assistant to whom you delegate […]

It feels like not that long ago, companies were just starting to talk about AI in their operations. You had highly specific use cases or industry needs, but the sweeping proclamations of “artificial intelligence will upend business as we know it” are only now feeling especially urgent. I blinked, and everything was ChatGPT. Blink again, and it’s “agentic AI.” And right as I started experimenting with AI agents, the question became, “How do AI agents work together in shared systems?” The multi-agent AI system is yet another “next step” on the road to AI adoption. But, I think it’s a […]

I first tested AI tools in 2019 to automate repetitive parts of my workflow. It seemed like the perfect solution: Let the code execute the manual stuff I was too bored to do. However, I quickly discovered hidden costs to everything I did. My automation script needed a server to live on. The server needed maintenance and monitoring. And if the backend APIs changed, my script would no longer work. AI today has similar overhead costs, but at a far greater scale. For instance, Sam Altman recently tweeted that saying “yes” and “please” to ChatGPT cost tens of millions of […]

I was running social media for an organization when TweetDeck hit the market. That dashboard with mentions, DMs, lists, and trends was the neatest piece of technology. I left it running in a tab 24/7 in between using it to plan our posts and stay abreast of our audience’s needs. As I look at AI and how it’s influencing marketing and social media, it hits me just how far we’ve come. AI is already changing how I think about connecting with my audiences, creating content that reaches them, and competing in an extremely crowded online space to get my message […]

I love the Back to the Future series, especially Part II where we see “the future.” Of course, the most famous part of our promised 2015 was the Mattel Hoverboard. A decade later, and I’m still waiting to glide down the sidewalk on my hoverboard. The pattern of excitement, overpromising, and then reality isn’t relegated to the movies. Because I’m a marketer, AI tools have flooded my working world with the promise of revolutionizing my department and company. The latest push centers on agentic AI. I’ve found AI agents helpful in some capacities — saving me time, automating repetitive tasks, […]

I have seen things I wouldn’t have believed even a few years ago. ChatGPT drafting content strategies from a three-sentence prompt. Grammarly solving my Oxford comma woes across an entire manuscript. I have yet to watch C-beams glitter in the dark. But I’ve witnessed AI reshape how I work — and it’s only just begun. One area I find most compelling is agentic AI. Right now, AI agents sit squarely in the “next generation” of AI tools: developing quickly but not quite ready for the limelight. Still, Deloitte’s latest State of Generative AI in the Enterprise report urges companies to […]