Your hotel already has a lot to manage in its tech stack. Between your PMS, CRS, and booking engine, it’s easy to lose sight of exactly what’s driving revenue — not to mention the frustration of losing commissions to OTAs. Using a CRM ensures you can pinpoint revenue sources, calculate ROI, and most importantly, foster the relationships that keep guests leaving positive reviews and coming back for more stays. That’s why we’ve put together this comprehensive list of the best CRM software for hotels, along with a comparison table, feature breakdowns, and a how-to guide. Our staff writer used AI […]

Water, electricity, and heat are complicated enough. Add the responsibility of regulations and customer relations, and utilities companies are set up for some complex challenges. Managing customer relationships, responding quickly to outages, integrating billing systems, and maintaining regulatory compliance — a customer relationship management system (CRM) for utilities can make these things easier. In a recent study by Capterra, 45% of businesses said their sales revenue improved by using effective CRM software. In fact, Reposit Power, a trailblazer in the Australian energy market, leveraged HubSpot CRM to implement an efficient workflow engine and sustain a remarkable 15% month-to-month growth rate. […]